Privacy Policy

PRIVACY POLICY

Last Updated: May 13, 2026

This privacy notice for Wise Custom Boxes (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website at https://wisecustomboxes.com/ or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@wisecustomboxes.com

SUMMARY OF KEY POINTS

What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?
We do not process sensitive personal information.

Do we receive any information from third parties?
We do not receive any information from third parties.

How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties.

How do we keep your information safe?
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights?
The easiest way to exercise your rights is by contacting us at support@wisecustomboxes.com. We will consider and act upon any request in accordance with applicable data protection laws.

TABLE OF CONTENTS

• What Information Do We Collect?
• How Do We Process Your Information?
• What Legal Bases Do We Rely On To Process Your Information?
• When And With Whom Do We Share Your Personal Information?
• Do We Use Cookies And Other Tracking Technologies?
• How Long Do We Keep Your Information?
• How Do We Keep Your Information Safe?
• Do We Collect Information From Minors?
• What Are Your Privacy Rights?
• Controls For Do-Not-Track Features
• Do United States Residents Have Specific Privacy Rights?
• Do Other Regions Have Specific Privacy Rights?
• Do We Make Updates To This Notice?
• How Can You Contact Us About This Notice?
• How Can You Review, Update, Or Delete The Data We Collect From You?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect may include:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Job titles
• Billing addresses
• Contact preferences
• Company name

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including:

• To deliver and facilitate delivery of services to you
• To respond to user inquiries and offer support
• To send administrative information about our products and services
• To fulfill and manage your orders, payments, returns, and exchanges
• To request feedback and contact you about your use of our Services
• To send you marketing and promotional communications (you can opt out at any time)
• To deliver targeted advertising to you
• To identify usage trends and improve our Services
• To determine the effectiveness of our marketing campaigns
• To save or protect an individual’s vital interest

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we have a valid legal reason under applicable law.

If you are located in the EU or UK, we may rely on the following legal bases:

• Consent: You have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract: We need to process your information to fulfill our contractual obligations to you.
• Legitimate Interests: We have a legitimate business interest that does not outweigh your rights and freedoms.
• Legal Obligations: We need to process your information to comply with the law.
• Vital Interests: We need to process your information to protect someone’s safety.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section.

We may share your personal information in the following situations:

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• When we use Google Analytics: We may share your information with Google Analytics to track and analyze use of the Services. To opt out, visit https://tools.google.com/dlpage/gaoptout.
• Service Providers: We may share your information with third parties that perform services for us (payment processing, order fulfillment, email delivery, etc.).

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can set your browser to refuse cookies, but this may affect certain features of our Services.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect your personal information. However, no electronic transmission over the Internet can be guaranteed to be 100% secure. Transmission of personal information is at your own risk.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old. If we learn that personal information from users under 18 has been collected, we will delete such data promptly.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, you have rights that allow you greater access to and control over your personal information.

Depending on your location, you may have the right to:

• Request access to and obtain a copy of your personal information
• Request rectification or erasure of your personal information
• Restrict the processing of your personal information
• Data portability
• Object to automated decision-making
• Withdraw your consent at any time
• Opt out of marketing communications by clicking the unsubscribe link in our emails

To exercise these rights, contact us at support@wisecustomboxes.com

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers include a Do-Not-Track (“DNT”) feature. No uniform technology standard has been finalized, so we do not currently respond to DNT browser signals. If a standard is adopted in the future, we will update this notice accordingly.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you are granted specific privacy rights.

California Residents (CCPA): You have the right to request deletion of your data, know what data we collect, and not be discriminated against for exercising your privacy rights. We do not sell your personal information.

Colorado, Connecticut, Utah, Virginia Residents: You have the right to access, correct, delete, and obtain a copy of your personal data, and opt out of targeted advertising or data sales.

To exercise these rights, email support@wisecustomboxes.com

12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: You may have additional rights based on the country you reside in.

Australia Residents: Under the Privacy Act 1988, you have the right to request access to or correction of your personal information. To make a complaint about a breach, contact the Office of the Australian Information Commissioner.

Canada Residents: You have the right to withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing before withdrawal.

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last Updated” date. If we make material changes, we may notify you by posting a notice or sending a direct notification.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us at:

Email: support@wisecustomboxes.com
Billing Disputes: billing@wisecustomboxes.com
Phone: +1-917-619-9917

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

To request to review, update, or delete your personal information, please email us at support@wisecustomboxes.com with your request.

This privacy policy was adapted from industry-standard templates and customized for Wise Custom Boxes.